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Return & Exchange Policy

Your satisfaction is of utmost importance to us at Kalamkaar. Should you find it necessary to return or exchange an item, we offer a flexible 14-day policy for your convenience.

Eligibility Criteria: Items must be in undamaged condition to be eligible for a return or exchange. Items that are made to order or are out of stock are not eligible for return or exchange.

Time Frame: All returns or exchanges must be initiated within 14 days of delivery.

Methods of Return or Exchange

  • In-Showroom: You can return or exchange items at any of our Kalamkaar showrooms in Lahore or Karachi.
  • Mail-In: Alternatively, you may choose to mail the items back to us. Please note that the customer bears the shipping costs in this case.

Refunds: A full refund will be issued for items returned within the specified time frame, provided they meet our eligibility criteria.

Legal Compliance: This return and exchange policy complies with ecommerce regulations applicable in Lahore, Punjab Province, Pakistan. Please read and understand this policy carefully before initiating a return or exchange.

Disclaimer: Kalamkaar reserves the right to change this policy at any time. It is the customer’s responsibility to check for updates to this policy.
Thank you for choosing Kalamkaar. We strive to make your shopping experience as seamless and satisfactory as possible